Shipping wholesale liquidation pallet is often not as straightforward as shipping regular goods. At Amazon Liquidation Express we use a variety of materials to package and ship our merchandise, the most common being cases, bins, gaylords or shrink-wrapped pallets. Our clients typically ship their goods by Courier (UPS/Fedex), LTL (Less than Load) Carriers, Full Trailers or Containers.

This Shipping Policy (“Policy”) outlines the terms and conditions governing the shipping of products purchased from Amazon Liquidation Express (“Company,” “we,” “us,” or “our”) through our website https://firebrick-dugong-592049.hostingersite.com (“Website”). By placing an order and using our services, you (“Customer,” “you,” or “your”) agree to comply with this Policy.

1. Shipping Methods and Timeframes We strive to provide efficient and reliable shipping services to our customers. We currently offer the following shipping methods within the United States: a. Standard Shipping: Orders shipped via Standard Shipping are typically delivered within 5-7 business days from the date of shipment. b. Express Shipping: For customers who require expedited delivery, we offer Express Shipping. Orders shipped via Express Shipping are typically delivered within 1-3 business days from the date of shipment. Please note that the delivery timeframes mentioned above are estimates and may be subject to occasional delays beyond our control, such as during peak seasons or unforeseen circumstances.

2. Shipping Charges Shipping charges are determined based on various factors, including the weight, dimensions, and destination of the package. The applicable shipping charges will be calculated and displayed at checkout before you confirm your purchase. Additional charges may apply for expedited shipping options. We reserve the right to update our shipping charges at any time without prior notice, but such changes will not affect orders that have already been placed.

3. Order Processing Time Once your order has been successfully placed and payment has been verified, we will process your order within [Enter Processing Time] business days. Processing times may vary depending on factors such as order volume and product availability. Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipment Confirmation and Tracking Once your order has been shipped, we will send you a shipment confirmation email containing the tracking number and a link to track your package. You can also find this information by logging into your account on our Website. It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or issues caused by incorrect shipping information provided by the customer.

5. International Shipping At this time, we only offer shipping within the United States. We do not ship internationally, including U.S. territories and APO/FPO addresses. We apologize for any inconvenience this may cause.

6. Order Modifications and Cancellations Once an order has been placed, modifications or cancellations may not be possible. If you need to make any changes to your order, please contact our customer support team immediately at [Enter Customer Support Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after an order has been processed.

7. Lost or Damaged Shipments While we take great care in packing and shipping your orders, there may be rare instances where a package is lost or damaged during transit. If your package is lost or arrives damaged, please contact our customer support team within [Enter Timeframe] days of receiving your order. We will work with you to resolve the issue and initiate a claim with the shipping carrier if necessary.

8. Returns and Exchanges For information on our return and exchange policy, please refer to our Returns and Exchanges Policy available on our Website.

9. Compliance with Laws and Regulations We comply with all applicable laws and regulations regarding the shipping of products. It is your responsibility to ensure that any products you purchase comply with the laws and regulations of your jurisdiction. We reserve the right to refuse or cancel an order if we believe it violates any laws or regulations.

10. Contact Information If you have any questions or concerns about our Shipping Policy, please contact our customer support team

The cost of shipping by Courier or LTL is typically determined by the distance between origin & destination of the goods, the type of destination, the type of merchandise and the weight or quantity of the merchandise being shipped.  The cost of shipping by Full Truckload or Ocean Container is typically determined by the distance between the origin and the destination of the goods.

Ocean freight charges can run from $300-$700 per pallet, depending on the destination and are typically uneconomical to do so in our industry for low value pallets
• Container Loads are typically the most cost-effective way to ship larger amounts of merchandise overseas.
• Ocean freight can cost between $2,500-$6,500 for a full container, depending on the size (20′, 40′, 45′) and the destination.
• Many countries may have restrictions on what types of goods can be imported and some goods may be completely restricted from importation.
• Many countries also have brand protection and agency rights in place that prohibit the importation of certain brands into the country, other than from the authorized importer.

It is the buyer’s responsibility to be informed of particular restrictions in the country to which products are being shipped. Amazon Liquidation Express cannot be held responsible for merchandise seized or refused at customs as a result of regulations or laws pertaining to that country. Please make sure you familiarize yourself with those costs & are able to successfully customs clear your goods given the information provided prior to placing orders. Please contact your local customs office prior to ordering to make sure the products purchased can be imported without restriction.

U.S. Customs & Border Protection (CBP) has very broad authority to inspect Export Cargo & can select any shipment to examine. The cost of such inspections, if and when so ordered by CPB are the responsibility of the consignee. Customs clearance, duties and other related import fees and taxes are the responsibility of the consignee. When appropriate  please make sure to check the Seal # matches the paperwork and is not tampered with.

Please note: We export dozens of orders on a weekly basis. In the very large majority of cases (over 98%), orders are shipped and clear customs with no problems. Due to the nature of our business, in most cases we are unable to provide detailed manifests and country of origins of the items we offer. In the majority of cases that does not cause any problems at customs, however we need to inform our customers that in very rare occasions clearing customs with such goods can be problematic & that Amazon Liquidation Express does not and cannot control that aspect of the sale.